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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great service in both English and Spanish
All persons involved with assisting me with my Home Equity loan were professional, courteous, knowledgeable with regards to any questions I asked, and very helpful in aiding me in the process. Would definitely recommend PennyMac for home mortgages
Michael Payne was amazing! He was extremely helpful and always answered my questions or helped me out!This was our first refinance and it was made super easy!
Anna was a real asset to work with. I had a unique purchase situation and Anna took the time to interpret my situation, find solutions, and help represent me for the best outcome.
Buying our home with PennyMac was a great experience, refinancing with them was even better. Thank you for helping make our dreams a reality - your company is a blessing to us!
The emails were lagging when it came to the documents I previously submitted. I had to explain a few times to the loan processing about the documents I sent in vs. what they kept asking for. Lastly, we sent in the same insurance document 3 times.
My one real complaint would have to be that whenever I or my wife called to get answers the person who helped us never seemed to be up to speed on the process. During one of the last calls I made, I was givin out of date info.
PennyMac has been easy to work with over the years that we've had a mortgage held by them. Our recent loan process was pretty painless.
My experience during the loan process was pleasant,timely and always professional.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,206 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.