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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
I don’t do well with inconsistent information. I was told verbally that I would owe $350 at closing, then would get $500 back at closing. The final closing information online said I’d owe $1000 at closing. I would suggest wait for final numbers.
Business response:
Hi Donna - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Outstanding
Business response:
Hi Roger - Your feedback is greatly appreciated. Thank you for the review.
Ok
Business response:
Hi Betty - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Faiza was very patient, and was well versed in everything that I had questions on.
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Great service and follow up.
Business response:
Thank you for taking the time to share your experience with us, Peter. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Joslyn was very helpful.
Business response:
Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was very professional, patient and helpful. Thank you!!
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Nancy Olivas provided excellent support and guidance throughout. She was very attentive and answered all my texts immediately. Normally I dont rate any surveys with all perfect marks. I did this time because of Nancy’s outstanding customer service!
Business response:
Hi Gregory - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thank you for making this a easy and smooth experience.
Business response:
Thank you for the positive review, Patricia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.5 star rating with 49,191 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.