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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,165 reviews
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CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
on Birdeye

2 years ago

Great job! 

ASHLEY C.'s profile image
ASHLEY C. 
on Birdeye

2 years ago

The team was phenomenal, exceeded my expectations and got me closed ahead of schedule. 

Sherette N.'s profile image
Sherette N. 
on Birdeye

2 years ago

The refinance process was well managed, though my initial advisor couldn’t be reached, there was a team willing and able to respond to any concerns. The only hiccup -which wasn’t major-was that I was told to have a witness at closing which apparently is not necessary in Florida. Overall, I’m glad I chose Pennymac. 

Louis Rhoden I.'s profile image
Louis Rhoden I. 
on Birdeye

2 years ago

My experience with the staff at Pennymac was pleasant and helpful. Whenever I had questions, they were answered without judgment and with a high level of certainty and competence. I cannot imagine a more pleasant and easy experience for refinance. 

Enrique C.'s profile image
Enrique C. 
on Birdeye

2 years ago

.I am very satisfied with the services and the explanations that La Toyaka Merritt gave me. I asked her a lot of questions and all my questions were answered. She are an awesome person. 

Keith E.'s profile image
Keith E. 
on Birdeye

2 years ago

Overall, a great experience. Only issue we ran into was our tax exemption forms were never updated on loan docs for closing. 

Oscar D.'s profile image
Oscar D. 
on Birdeye

2 years ago

The website to send document suck and complicated. I'll call and get late respond. 

Jon H.'s profile image
Jon H. 
on Birdeye

2 years ago

Pennymac gave me a 5 star experience. 

Steven R.'s profile image
Steven R. 
on Birdeye

2 years ago

Because the title company didn’t do their job and properly research my property taxes, the closing didn’t match what Pennymac sent me via email. Liam is still working to correct it and I hope to see a resolution this week. He and Brock have been most helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,165 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.