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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Great job!
The team was phenomenal, exceeded my expectations and got me closed ahead of schedule.
The refinance process was well managed, though my initial advisor couldn’t be reached, there was a team willing and able to respond to any concerns. The only hiccup -which wasn’t major-was that I was told to have a witness at closing which apparently is not necessary in Florida. Overall, I’m glad I chose Pennymac.
My experience with the staff at Pennymac was pleasant and helpful. Whenever I had questions, they were answered without judgment and with a high level of certainty and competence. I cannot imagine a more pleasant and easy experience for refinance.
.I am very satisfied with the services and the explanations that La Toyaka Merritt gave me. I asked her a lot of questions and all my questions were answered. She are an awesome person.
Overall, a great experience. Only issue we ran into was our tax exemption forms were never updated on loan docs for closing.
The website to send document suck and complicated. I'll call and get late respond.
Pennymac gave me a 5 star experience.
Because the title company didn’t do their job and properly research my property taxes, the closing didn’t match what Pennymac sent me via email. Liam is still working to correct it and I hope to see a resolution this week. He and Brock have been most helpful.
PENNYMAC has a 4.5 star rating with 49,165 reviews.
PENNYMAC is open now. It will close at 5:00 p.m.