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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,165 reviews
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JOSE C.'s profile image
JOSE C. 
on Birdeye

2 years ago

Everyone involved were great 

Dayanna S.'s profile image
Dayanna S. 
on Birdeye

2 years ago

I love the way Sara Alamzan talk to me, she was the greatest! She helped me a lot, I'm grateful..! 

Isaiah C.'s profile image
Isaiah C. 
on Birdeye

2 years ago

Fantastic. Did a great job communicating what was happening each week. 

Leslie F.'s profile image
Leslie F. 
on Birdeye

2 years ago

No one at pennymac communicates with each other. They messed simple things up at every turn. Cancelled my closing the night before (due to another mistake on their end) without even calling me. On the other hand, they would call me almost daily asking for information we had already discussed multiple times. Overall it took almost 5 months to finally close on the refinancing. The people were always nice, but overall dealing with pennymac as a company was an extremely frustrating and inefficient hassle of a process. Management... read more

Normand Lemay J.'s profile image
Normand Lemay J. 
on Birdeye

2 years ago

Process was easy and communication was great. Very good experience 

James H.'s profile image
James H. 
on Birdeye

2 years ago

The refinance was overall painless and as timely as can be expected. 

HEATHER DE LA R.'s profile image
HEATHER DE LA R. 
on Birdeye

2 years ago

Great experience 

Frank Hall J.'s profile image
Frank Hall J. 
on Birdeye

2 years ago

Great process. 

DEVESH D.'s profile image
DEVESH D. 
on Birdeye

2 years ago

Great customer service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,165 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.