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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Mustafa D.'s profile image
Mustafa D. 
on Birdeye

2 years ago

Communication and knowledge can be better. 

RONNIE W.'s profile image
RONNIE W. 
on Birdeye

2 years ago

Excellent service and Thanks for making this process non-stressful. Have a Blessed evening 

Michael K.'s profile image
Michael K. 
on Birdeye

2 years ago

Fast and easy. 

Mark k.'s profile image
Mark k. 
on Birdeye

2 years ago

There was a little hiccup as I had to go through the application process twice, but both times the process was easy to follow. The entire process was very easy and the ability to track the process was appreciated. 

Edwin A.'s profile image
Edwin A. 
on Birdeye

2 years ago

Nathaniel was very professinal and keep his promise on getting back to me in a timely matter.. if it wasnt for nathaniel and ashlyn this whole experience wouldve been alot worse then it orignially was when I was assign a ms. Wiggins, she was not professional nor did she know what she was doing. Agaon thanks to Mr. Orozco that made the ending of my process smooth. 

Daniel P.'s profile image
Daniel P. 
on Birdeye

2 years ago

Awesome experience! Very clear and concise instructions. I had a very enjoyable process in refinancing my house. Julie Hill was extremely helpful in answer questions and a successfully processing my loan. 

Joe C.'s profile image
Joe C. 
on Birdeye

2 years ago

Communication. I called twice to find out about the closing. I received a date on the second call. I did not find out where the closing was to take place until 8PM the night before the closing was to take place. I have not been made aware of the funding process and have received no information as to what the next steps are. 

MICHELLE S.'s profile image
MICHELLE S. 
on Birdeye

2 years ago

I like the weekly checkins from Noah. It often prompted me to ask questions or concerns that I had. I love working with Penny Mac. This is our 3rd loan, and I’ll continue with PEnnyMac as long as I can. 

Donna B.'s profile image
Donna B. 
on Birdeye

2 years ago

My 2 primary contacts were most helpful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.