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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Patricia D.'s profile image
Patricia D. 
on Birdeye

2 years ago

Very professional and easy to work with. 

Jason R.'s profile image
Jason R. 
on Birdeye

2 years ago

I think there is a lot of room for improvement. There were gaps in communication. I was not always clear on who my contact was. There seemed to be to people working together without any cohesion. But, compared to other experiences that I have had, I would say this was much better than they were. This whole industry seems to suffer from the same defects though. Fast money, loose standards. 

James M.'s profile image
James M. 
on Birdeye

2 years ago

The entire process went great! 

Shianne M.'s profile image
Shianne M. 
on Birdeye

2 years ago

You guys were great. Paulette was way better than that Kyle guy that was assigned to me before. 

David L.'s profile image
David L. 
on Birdeye

2 years ago

PennyMac needs to find a new third-party appraisal. As someone who works in the lending industry and deals with desktop appraisals, avms, and physical appraisers I cant believe a company as large as PennyMac continues with this appraisal company. The appraisal process was absolutely filled with friction 

KEITH H.'s profile image
KEITH H. 
on Birdeye

2 years ago

very easy process 

Jonathan S.'s profile image
Jonathan S. 
on Birdeye

2 years ago

Process was very thorough, but easily understood thanks to the penny mac team. 

Shawn K.'s profile image
Shawn K. 
on Birdeye

2 years ago

gfdgfdgssfd 

Landon G.'s profile image
Landon G. 
on Birdeye

2 years ago

It was fast, accurate and easy. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.