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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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ALITA G.'s profile image
ALITA G. 
on Birdeye

2 years ago

Over all clarity on the process, and every question answered swiftly leaving no uncertainty. 

THOMAS B.'s profile image
THOMAS B. 
on Birdeye

2 years ago

Thank you PennyMac 

Brittani N.'s profile image
Brittani N. 
on Birdeye

2 years ago

Great experience, everyone made everything very easy for us. 

Khuanchai K.'s profile image
Khuanchai K. 
on Birdeye

2 years ago

Very knowledgeable staff made the refinancing process very painless. Everyone we spoke with was very professional and we never felt pressured into doing anything we didn't want. 

Jeffrey B.'s profile image
Jeffrey B. 
on Birdeye

2 years ago

More communication should have a direct number to someone also u should be told exactly when you will receive your money from the cash out refinancing also title company screwed up the closing documents had half of someone else is refinancing stuff I dont know if they had half of mine bit when information like ssn are on documents it should be taken more seriously 

RICKY G.'s profile image
RICKY G. 
on Birdeye

2 years ago

It was smooth awsome and done in a timely professional manner. 

Noreen Y.'s profile image
Noreen Y. 
on Birdeye

2 years ago

Great experience! Process was extremely smooth. Great communication everyone was so professional. Thanks for making this an awesome experience! 

STEVEN D.'s profile image
STEVEN D. 
on Birdeye

2 years ago

The Pennymac team provided great customer service. I would use them again. 

Mark B.'s profile image
Mark B. 
on Birdeye

2 years ago

The process took a little longer than I thought but everything went smooth in the end 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.