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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Teresa H.'s profile image
Teresa H. 
on Birdeye

2 years ago

She was awesome 

Ananga F.'s profile image
Ananga F. 
on Birdeye

2 years ago

Had a great experience. 

Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

The entire process went well except they requested me to send in the same documents after i sent them in multiple times. Otherwise all went well. 

Jesse H.'s profile image
Jesse H. 
on Birdeye

2 years ago

Nathan spoke to me once. I am unclear what his job is and why he works for you. Several other people were helpful in his place. He should probably take an office job in the North Pole where he will not need any customer service skills. 

NAKIA B.'s profile image
NAKIA B. 
on Birdeye

2 years ago

Everything was explained and on track. Closed within the time I was told. T hanks 

Daniel A.'s profile image
Daniel A. 
on Birdeye

2 years ago

It seems that with the current market that there was not a real sense of urgency to get the loan closed. With it being a refi I was surprised and not particularly pleased that PENNYMAC chose to use a new title company. These fees seemed a little high also. If I ever need another mortgage loan I will most definitely shop more. 

Lakshmi Prabha M.'s profile image
Lakshmi Prabha M. 
on Birdeye

2 years ago

The entire process was easy, smooth and no pressure until the closing. 

Ralph W.'s profile image
Ralph W. 
on Birdeye

2 years ago

Everyone was helphfull. 

ELLIS LEWIS J.'s profile image
ELLIS LEWIS J. 
on Birdeye

2 years ago

It took a bit longer than expected but Deon kept me updated on the progress. Overall, it was a smooth experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.