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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Grace was very attentive. Thank you
Very professional and always ready to helping . Keep the great work
Eric was great and very helpful. I have refinanced twice with Penny Mac now and each time they have struggled to get the Escrow information on Closing Disclosure correct. Eric was able to get it sorted but it took a few times.
GREAT experience
Loan supposed to close by Feb 28th didn’t close until April 2nd. Documents submitted more than once to multiple people. 1st closing was canceled without notifying us. We were not informed that payoffs would be checks cut to the accounts but sent to us. Payoff checks wrong amount, even after we made specific inquiries about that subject and was told they would be correct. Overall a really bad experience .
I requested emails multiple times, as I work remotely and am not able to easily accept phone calls during the day and had to interrupt business calls multiple times to respond to questions. I can more easily respond to Email communications which were never received. Also, I scheduled my closing using the tools provided, but the times/location were not followed, as well as my phone number was not used, they called my wife's phone. I am not sure that was her responsibility. She was great in answering questions, and it was ove... read more
The PennyMac portal and updates made the process so easy. We always knew what to expect. Nathaniel was quick to respond to any questions or concerns that I had.
Overall flawless and great expiernece. We use PennyMac from the get go and they made refinancing super easy and pain free
Noah helped us with every questions and was pretty responsive
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.