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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Gerald B.'s profile image
Gerald B. 
on Birdeye

2 years ago

Communication was clear and the entire process was smooth and efficient. 

Brigitte M.'s profile image
Brigitte M. 
on Birdeye

2 years ago

Dealing with one person during the whole process. Online document processing too confusing. 

Alice Le B.'s profile image
Alice Le B. 
on Birdeye

2 years ago

Pleased with the service and the accuracy of the process. 

Daniel B.'s profile image
Daniel B. 
on Birdeye

2 years ago

I appreciate the consistent communication. Being assigned to one person but if unavailable someone else was able to assist me. Overall great experience! 

Nazer F.'s profile image
Nazer F. 
on Birdeye

2 years ago

I like the explanation of what would happened and what to expect. "Step by Step" I think the best part was that Julie is available to answer any questions we had. 

Norma C.'s profile image
Norma C. 
on Birdeye

2 years ago

Everyone was very helpful, courteous and professional and returned my calls promptly. 

Matthew R.'s profile image
Matthew R. 
on Birdeye

2 years ago

It was quick, simple, and easy. 

Jaazlynne C.'s profile image
Jaazlynne C. 
on Birdeye

2 years ago

My experience with PennyMac was great from beginning to end. The timeframe was met, my loan team, Colton & Rebecca, we’re consistent and always available to answer my various questions from loan rates, to timeline, options, etc. My closing process was simple and quick. Overall, I would highly recommend PennyMac to anyone looking to refinance or their 1st home loan. 

Steven K.'s profile image
Steven K. 
on Birdeye

2 years ago

Easy process, great communication, and well executed from start to finish. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.