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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Brandon S.'s profile image
Brandon S. 
on Birdeye

2 years ago

We are glad you had a GREAT experience. Would you tell us what made it GREAT? Once you click the 'Post My Review' button below, we will copy the testimonial to your computer/phone clipboard and take you to another site, LendingTree. Please give us a star rating and paste the testimonial there so others may learn about your experience. Thank you. 

William C.'s profile image
William C. 
on Birdeye

2 years ago

Easy process! 

Kathryn A.'s profile image
Kathryn A. 
on Birdeye

2 years ago

Whole process took 18 days. Thanks! 

MICHAEL M.'s profile image
MICHAEL M. 
on Birdeye

2 years ago

No surveys 

RICHARD S.'s profile image
RICHARD S. 
on Birdeye

2 years ago

Very easy process and fast as well. Worked with Gabriel Mann as the loan officer and he was excellent. Explained things and got back to me when concerns question came up. And all the other people at PennyMac that I spoke with were excellent and professional. Good job to you all. Thanks 

TERENCE M.'s profile image
TERENCE M. 
on Birdeye

2 years ago

We had to call for all information on details. Candace was nice and helpful but the process was light on communication from the company 

Anna P.'s profile image
Anna P. 
on Birdeye

2 years ago

Eventhough the whole process took longer than expected, loan officers took the time to keep me in the loop as to what point my application was at an that it was diligently being worked on. 

Nancy F.'s profile image
Nancy F. 
on Birdeye

2 years ago

Always so pleasant and helpful! 

Jeremiah G.'s profile image
Jeremiah G. 
on Birdeye

2 years ago

Jessica Wheeler started out great until 3 weeks before our closing date. She sent an email for documents I had it back within an hour. But if I had a question she would never respond or call back or email. We were told by her that there needed to be an escrow hold back completed due to the landscaping in the front yard as per the plans. She told us it is not a big deal and will be handled. This was three weeks before closing. Two weeks before closing our realtor and title company were waiting for closing documents, a timel... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.