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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Tavonne C.'s profile image
Tavonne C. 
on Birdeye

2 years ago

Smooth Process 

Jeremy S.'s profile image
Jeremy S. 
on Birdeye

2 years ago

Everyone was great in the process! Norma reached out weekly with updates and items needed and kept us in the loop the whole time! 

Lennox C.'s profile image
Lennox C. 
on Birdeye

2 years ago

Ms Spruill was knowledgeable and efficient. 

Thomas Y.'s profile image
Thomas Y. 
on Birdeye

2 years ago

thank you very much 

Devin M.'s profile image
Devin M. 
on Birdeye

2 years ago

Brandy really helped me to understand this process. She’s awesome. 

Angel T.'s profile image
Angel T. 
on Birdeye

2 years ago

Antonae was always very helpful and quick to answer my questions. She always kept me informed throughout the process. 

Daniel W.'s profile image
Daniel W. 
on Birdeye

2 years ago

It was so easy to refinance! All questions were answered quickly and I closed earlier than I thought! 

Sara R.'s profile image
Sara R. 
on Birdeye

2 years ago

We had contacted Pennymac multiple times and verified about sellers assist and were told that the closing agent would deal with that and it would not be on the closing doc. Day of closing we finally got an answer that the full sellers assist was not accepted so we lost out on sellers assist that we could have negotiated in a different manner. Prompt response was not received and there were issues with getting our closing date adjusted and had to go through multiple people to make sure we were good to close 3 weeks earlier. C... read more

Matthew R.'s profile image
Matthew R. 
on Birdeye

2 years ago

This time was good. My first attempt late last year 2021 was very unpleasant which allowed me time to look at other places and processes! So I did not proceed with the first lady and waited several months because she would not listen! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.