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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Mohammad Elias C.'s profile image
Mohammad Elias C. 
on Birdeye

2 years ago

Because agent they talk very nicely and friendly, and all the time if I call for ask the question they gave me nicely and helpful 

Angela F.'s profile image
Angela F. 
on Birdeye

2 years ago

There was an employment letter that I sent in and it took your staff a minute to realize They had the document. It held up my princess 5 days cause they kept dating it wasn’t what they needed. 

SUROJIT M.'s profile image
SUROJIT M. 
on Birdeye

2 years ago

Good communication throughout the loan process. Used technology when it made sense, real people called to follow up and offer help. Closed super fast and documents were accurate. 

Marie H.'s profile image
Marie H. 
on Birdeye

2 years ago

Friendly, professional, many double checks and reassurances, creative solutions- any difference in policy was small/insignificant or clearly explained from the initial intake loan officer to her (and signing is in blue ink 😊) 

Jonathon F.'s profile image
Jonathon F. 
on Birdeye

2 years ago

The clerk at signing didn’t speak English 

Yvette R.'s profile image
Yvette R. 
on Birdeye

2 years ago

The communication was KEY! Brandy was an excellent rep! She did everything within her power to ensure issues weee resolved 

Matthew C.'s profile image
Matthew C. 
on Birdeye

2 years ago

Samijo was very professional and helpful throughout the entire process. 

MICHELLE B.'s profile image
MICHELLE B. 
on Birdeye

2 years ago

Denny and Amanda were great! They were easy to work with and so friendly. They were both so quick to answer all my questions and made the loan process easy and comfortable! 

Kayla R.'s profile image
Kayla R. 
on Birdeye

2 years ago

Easy to talk to and communicate. They explained the process very well 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.