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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Eric W.'s profile image
Eric W. 
on Birdeye

2 years ago

I had questions and concerns throughout the process, particularly over documents that were requested more than once, and explanations as to why certain documents were needed, and where we were at in the process. I asked Paul for information and he often didn't seem to know what was happening. He often needed to check and ask others for info. I received the majority of my information from Vage (loan originator) and on one day that I was particularly frustrated with lack of information and communication from another loan speci... read more

RENEE B.'s profile image
RENEE B. 
on Birdeye

2 years ago

Good experience 

Stephen P.'s profile image
Stephen P. 
on Birdeye

2 years ago

Tatyanna was very helpful and knew what she had to do to complete our refinancing. 

CLARENCE W.'s profile image
CLARENCE W. 
on Birdeye

2 years ago

Great service 

Floyd G.'s profile image
Floyd G. 
on Birdeye

2 years ago

Everything was handled clearly and professionally. 

Richard G.'s profile image
Richard G. 
on Birdeye

2 years ago

Great communication. 

Kenneth H.'s profile image
Kenneth H. 
on Birdeye

2 years ago

Very professional and helpful 

Darnell N.'s profile image
Darnell N. 
on Birdeye

2 years ago

Sandi and her staff we're outstanding. Every time I call, they were there to assist me. Would recommend them to anyone! 

Shareef N.'s profile image
Shareef N. 
on Birdeye

2 years ago

The whole refinance procedure went very smooth. Updates and/or request were all presented & requested in a timely manner, so no surprises were expected in the end. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.