This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The communication and accuracy of documents
I had a rather hard time getting everything together in this process but sharyl stayed patient and professional.
The MAC team are awesome to work with … thanks for everything.. Bonnie S.
From the outset of my experience, from the initial conversation with Tabitha, to receiving updates from Ray and Lacy with regard to the loan process, I was dealt with in a most professional and courteous manner.
Everything was great
Very helpful from start to finish! PennyMac is fantastic!
Quick, easy, professional! This was a great experience and the ease of the process was absolutely perfect. Didnt need any more stress to add to everyday life and I can say this was not stressful. Very quick response from Darcel as well very professional.
Everything went smoothly and on time
Communication, and not changing the closing costs without explanation. Original closing costs estimated was a huge difference from the closing costs at closing. And over all loan amount went up as well. Just didn't seem right, and the Communication was lacking. On all email traffic it said the person I was working with was Nygugen, I don't even know who Marc is. Very sketch, and I don't feel confident I received the best service or prices. I was also quoted at veterans united for 2.9 %interest rate. But went with pennymac be... read more
PENNYMAC has a 4.5 star rating with 49,184 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.