PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
Select a rating
AUDREY W.'s profile image
AUDREY W. 
on Birdeye

2 years ago

The communication and accuracy of documents 

Stefanie S.'s profile image
Stefanie S. 
on Birdeye

2 years ago

I had a rather hard time getting everything together in this process but sharyl stayed patient and professional. 

Bonnie S.'s profile image
Bonnie S. 
on Birdeye

2 years ago

The MAC team are awesome to work with … thanks for everything.. Bonnie S. 

Fady M.'s profile image
Fady M. 
on Birdeye

2 years ago

From the outset of my experience, from the initial conversation with Tabitha, to receiving updates from Ray and Lacy with regard to the loan process, I was dealt with in a most professional and courteous manner. 

Kendrick M.'s profile image
Kendrick M. 
on Birdeye

2 years ago

Everything was great 

Craig T.'s profile image
Craig T. 
on Birdeye

2 years ago

Very helpful from start to finish! PennyMac is fantastic! 

William M.'s profile image
William M. 
on Birdeye

2 years ago

Quick, easy, professional! This was a great experience and the ease of the process was absolutely perfect. Didnt need any more stress to add to everyday life and I can say this was not stressful. Very quick response from Darcel as well very professional. 

Carol M.'s profile image
Carol M. 
on Birdeye

2 years ago

Everything went smoothly and on time 

Kourtney W.'s profile image
Kourtney W. 
on Birdeye

2 years ago

Communication, and not changing the closing costs without explanation. Original closing costs estimated was a huge difference from the closing costs at closing. And over all loan amount went up as well. Just didn't seem right, and the Communication was lacking. On all email traffic it said the person I was working with was Nygugen, I don't even know who Marc is. Very sketch, and I don't feel confident I received the best service or prices. I was also quoted at veterans united for 2.9 %interest rate. But went with pennymac be... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.