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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great customer service.
Quick and easy
Smooth and easy process
Russ' communication was top notch. I heard from him when things were due, as well as well regular updates on my the status of my loan throughout the process. He also kept me abreast of a last minute situation that arose with the title company & once it was resolved. I never had to wonder about anything because Russ was on the job.
No hassle phone calls
Everyone was so nice. I have issues with computers and everyone involved help me through this. Most of all the loan process went faster than antipacated
I was very pleased with the whole process from start, with Riham Willis, to finish. Communication was always prompt and clear.
I had to keep calling the first guy who reached out to me. Mr. Nash was of greater help then the loan lady that I was assigned to. I don't even know her name to this day. If not for my continue conversations with Mr. Nash, I would have not known what what was going on.
The overall process was a nightmare. There were way too many people involved in the loan process to the point that I just stopped trying to remember the names of people. There were times that I was given information that was not accurate, but it was not by Nathaniel Orozco. I do not remember who told me incorrectly. I do know that my initial loan officer Ryan did not do a good job of explaining the overall process and how the loan would work. If it takes talking to five or six different people from different states to pr... read more
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,184 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.