PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
Select a rating
YANQIN C.'s profile image
YANQIN C. 
on Birdeye

2 years ago

good service 

Charles B.'s profile image
Charles B. 
on Birdeye

2 years ago

Brian kept me informed throughout the process. 

Scott F.'s profile image
Scott F. 
on Birdeye

2 years ago

Edna kept me informed throughout the entire process. This is why we are staying with PennyMac. 

Daniel C.'s profile image
Daniel C. 
on Birdeye

2 years ago

Went very easy well knowledgeable 

MICHELLE G.'s profile image
MICHELLE G. 
on Birdeye

2 years ago

I think the process itself is very efficient. The reason for my low rating was due to my disclosure documents being incorrect. When I had questions, I was never connected to my advisor. Instead, I spoke to several different reps who could not answer any of my questions. They simply notified my advisor, in which we never spoke by phone to discuss. The emails I sent did receive a very brief response without an answer, nor a clear direction on how to resolve. We eventually got the document corrected.. 

Jason H.'s profile image
Jason H. 
on Birdeye

2 years ago

Professional, fast, and easy to understand. 

MELINDA C.'s profile image
MELINDA C. 
on Birdeye

2 years ago

The entire experience was very professional and very knowledgeable. 

Teyddy T.'s profile image
Teyddy T. 
on Birdeye

2 years ago

It was a wonderful experience! 

JAVIERELLE T.'s profile image
JAVIERELLE T. 
on Birdeye

2 years ago

I appreciate all your help. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.