PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
Select a rating
Deirdre M.'s profile image
Deirdre M. 
on Birdeye

2 years ago

I had to send documents a couple times and when we already had made a appointment for signing closing documents on Monday they call us on Friday at 4pm saying they still needed to verify employment, which took another week for then to do and pushed our closing date back. 

Ted L.'s profile image
Ted L. 
on Birdeye

2 years ago

They worked with us to extend our dates while we finished a repair. 

Jamie S.'s profile image
Jamie S. 
on Birdeye

2 years ago

Very professional and helpful 

APRIL K.'s profile image
APRIL K. 
on Birdeye

2 years ago

everything went well 

Summer T.'s profile image
Summer T. 
on Birdeye

2 years ago

Issues with how I expected the title to be and what Penny Mac was going to deliver. I was clear with what I needed and was told it was possible at the beginning of the process. Then near end of closing was told it was not possible. To Penny Mac's credit, the situation WAS remedied. But it prolonged closing and created a couple days of high stress for me. 

RODNEY J.'s profile image
RODNEY J. 
on Birdeye

2 years ago

Ms. Martinez understood my needs delivered options and information fast 

Alexander Q.'s profile image
Alexander Q. 
on Birdeye

2 years ago

Jamie was there through it all. He answered all my questions, and just went above and beyond with us! ❤️ 

Jesse N.'s profile image
Jesse N. 
on Birdeye

2 years ago

Everything was done quickly and efficiently 

KEVIN M.'s profile image
KEVIN M. 
on Birdeye

2 years ago

Easy and fast 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.