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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Denver B.'s profile image
Denver B. 
on Birdeye

2 years ago

Sandra was responsive and got me to closing on time. 

Sheena B.'s profile image
Sheena B. 
on Birdeye

2 years ago

Amanda was wonderful! She was communicative and always responded to my inquiries in a timely fashion. Our experience was very positive and we thank you for everything! 

Kesaia R.'s profile image
Kesaia R. 
on Birdeye

2 years ago

In the beginning the customer service and the ability to walk me through the refinance process and all the options that was made available to me made my decision easier to go through PennyMac. It seemed too good to be true but the experience was great. Thank you 

Glendoria P.'s profile image
Glendoria P. 
on Birdeye

2 years ago

Clarita Muncal would follow up when said. So important. 

BRENDA B.'s profile image
BRENDA B. 
on Birdeye

2 years ago

Very easy and quick. No unforeseen delays or hicks. Friendly service agents and knowable. 

Roger T.'s profile image
Roger T. 
on Birdeye

2 years ago

Getting the same person for complete buisness transaction. 

Teodolo Meza M.'s profile image
Teodolo Meza M. 
on Birdeye

2 years ago

Requested a call back, never received one 

Ana S.'s profile image
Ana S. 
on Birdeye

2 years ago

PennyMac made the process efficient and easy. The communication was excellent, especially since it was done electronically. I will use PennyMac again and refer them. 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

We had a great experience from start to finish. We were communicated with every step of the way. We are very happy with the outcome and look forward to future dealings with Pennymac and their team. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.