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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Michael B.'s profile image
Michael B. 
on Birdeye

2 years ago

Process took longer due to a loan officer change in the middle of the process 

Robert D.'s profile image
Robert D. 
on Birdeye

2 years ago

Took too long to get back to me. Didn't know I was paying to have a lower rate. 

TAMIKA S.'s profile image
TAMIKA S. 
on Birdeye

2 years ago

Better communication and not having to deal with multiple people 

Taggart C.'s profile image
Taggart C. 
on Birdeye

2 years ago

Good communication. 

Ryan P.'s profile image
Ryan P. 
on Birdeye

2 years ago

PENNYMAC and my loan team were extremely helpful, prompt and easy to work with. 

Ishmael C.'s profile image
Ishmael C. 
on Birdeye

2 years ago

Not sure who this person is or their role in my process of refinancing or closing. 

Jamilda D.'s profile image
Jamilda D. 
on Birdeye

2 years ago

The process was smooth. However, I reached out to several members of the team via email regarding questions that I had and no one ever responded or acknowledged that they received my message. Better communication would be appreciated. Other than that, everything was good. 

Robert C.'s profile image
Robert C. 
on Birdeye

2 years ago

Great support and service the all the way thru. Exceeded my expectations. 

Deanna R.'s profile image
Deanna R. 
on Birdeye

2 years ago

The day my closing was originally scheduled I was never told it was cancelled. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.