PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
Select a rating
Joseph B.'s profile image
Joseph B. 
on Birdeye

2 years ago

Great communication and easy to follow instructions and requirements. Well done. 

Katherine H.'s profile image
Katherine H. 
on Birdeye

2 years ago

Everything was very efficient and everyone was accessible, professional, and kind. 

Andrew F.'s profile image
Andrew F. 
on Birdeye

2 years ago

Not having too many people in the process. 

Kevin H.'s profile image
Kevin H. 
on Birdeye

2 years ago

Overall we were satisfied but there were a couple of issues. After termite inspection and prior to the corrective action we received numerous calls from lots of different people asking when termite repairs were going to be completed in order to complete the loan docs. There seemed to be a lack of communication btwn coworkers. I feel this needs improvement 

Alexandra R.'s profile image
Alexandra R. 
on Birdeye

2 years ago

Thank you so much Ammie!! She is a great example of why this is my 3rd time doing business with Pennymac! Give this woman a raise 

Martin M.'s profile image
Martin M. 
on Birdeye

2 years ago

Everybody worked hard to do their part even when my loan officer changed to close in time promised. I would give it a 5 star 

Pedro R.'s profile image
Pedro R. 
on Birdeye

2 years ago

She eas greaat 

Gregory O.'s profile image
Gregory O. 
on Birdeye

2 years ago

Great communication and everything was just fantastic. Thank you. 

Alvin Andrews J.'s profile image
Alvin Andrews J. 
on Birdeye

2 years ago

The loan process was great and done in a timely manner 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.