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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Jerimiah D.'s profile image
Jerimiah D. 
on Birdeye

2 years ago

It was just great 

Nicole G.'s profile image
Nicole G. 
on Birdeye

2 years ago

The service from Linita Green was very professional and courteous. All my questions were answered professionally and the refinance process was quick and easy. 

Douglas C.'s profile image
Douglas C. 
on Birdeye

2 years ago

everything went smooth 

Stuart C.'s profile image
Stuart C. 
on Birdeye

2 years ago

Overall I would say this was a fantastic experience. Lauren and Blake at PennyMac were overwhelmingly kind, friendly, helpful and professional. I am so thankful I got to work with them. Everyone with the PennyMac organization was knowledgable, prompt, and communicated with excellence and responsiveness. However, the efforts of the separate title company, Doma, were less than stellar and were the opposite of PennyMac in almost every way. I felt that Doma showed little concern for my loan and showed no urgency. Doma requested ... read more

JOHN W.'s profile image
JOHN W. 
on Birdeye

2 years ago

Great service and support. 

Matthew M.'s profile image
Matthew M. 
on Birdeye

2 years ago

Penny mac is great and when you come you will know too! 

Lesa S.'s profile image
Lesa S. 
on Birdeye

2 years ago

great job!!!!!! 

John K.'s profile image
John K. 
on Birdeye

2 years ago

If it had not been for Sandi McMillin, we would have gone elsewhere. The process prior to her taking over was horrible. She really came to the rescue. Our original application date was December 12, 2021. We just closed on March 24, 2022. There is no way a refinancing (with the same company) should have taken this long. It was a comedy of mistakes that went on and on until Sandi got the case. she is fantastic at what she does. she is very personable and has a "lets get this done" attitude. This is a real rarity these days. ... read more

Danny H.'s profile image
Danny H. 
on Birdeye

2 years ago

super easy and fast 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.