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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Dottie D.'s profile image
Dottie D. 
on Birdeye

2 years ago

Chantel was on top of everything. She is polite, professional, and made the process very easy. This is the second time I've worked with her, and I hope I get to work with her again in the future! 

Loni H.'s profile image
Loni H. 
on Birdeye

2 years ago

5-star service. 18 days from application to approval, less than 30 days to close. The PennyMac Team makes it easy for you where they can 

Betty H.'s profile image
Betty H. 
on Birdeye

2 years ago

The entire experience from beginning with one phone call and a simple question regarding exploring my options, was such a pleasurable experience. I would have done it sooner had I known it was going to be this simple. 

John Liles J.'s profile image
John Liles J. 
on Birdeye

2 years ago

everything was great . quicker and better than I was expecting . 

Cynthia M.'s profile image
Cynthia M. 
on Birdeye

2 years ago

I spoke with no less than 4 people rather than 1 or 2 - felt like a lot of people had access to financial info and we involved. Not a continuous process - left me with questions and not even sure who to ask. 

James G.'s profile image
James G. 
on Birdeye

2 years ago

Great experience! 

Michael H.'s profile image
Michael H. 
on Birdeye

2 years ago

They kept asking for the same documents. We sent some three times. Set a closing date and then we were called to set up a closing date and told them already had one. We were told we needed two witnesses and we didn’t need any. After applying for our loan we continued to get calls and emails asking us if we wanted to apply for a home equity loan And continue to get them even after we’ve closed. 

Chandra S.'s profile image
Chandra S. 
on Birdeye

2 years ago

Everything went smooth. 

Trent L.'s profile image
Trent L. 
on Birdeye

2 years ago

Working with Claudia was a good experience, she took over from the original loan officer and was caught up to speed quickly. It was nice to get some straight answers and her hard work in getting my Re-Fi on the conditions that I needed. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.