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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
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Amanda S.'s profile image
Amanda S. 
on Birdeye

2 years ago

The process was extremely easy, from the first contact with the company to the closing which was done at my home. 

Richard B.'s profile image
Richard B. 
on Birdeye

2 years ago

Very smooth. Only one bump when pur 1st contact left but then Shalon called and made the connection and it all went very smoothly from there. 

Jose L.'s profile image
Jose L. 
on Birdeye

2 years ago

I found the loan process with the PennyMac Team amazing. Emails were responded to within hours. Questions were promptly and clearly answered. Uploading requested documents was very easy. 

Timothy C.'s profile image
Timothy C. 
on Birdeye

2 years ago

Multiple requests for the same documents. We had to contact for what was needed and learned that they were having difficulty seeing the documents clearly. Had to track down money today as the wire transfer did not go through. Took 4 phone calls to get it straightened out with several minutes on hold. 

Karen S.'s profile image
Karen S. 
on Birdeye

2 years ago

Easy process and quick turn around! 

Antonio A L.'s profile image
Antonio A L. 
on Birdeye

2 years ago

Yester and PennyMac made this a smooth and painless process. Despite the persistence of other lenders it just seemed to be a better choice to stick with PennyMac for the refinance. 

Monica H.'s profile image
Monica H. 
on Birdeye

2 years ago

Paulette Wiley was very knowledge and pleasant which made the refinance experience even better. 

Rolando L.'s profile image
Rolando L. 
on Birdeye

2 years ago

Great work from your crew . Thank you , Mr Nguyen and Mr Duran . Greatly appreciate your work on my Refinance process !👍 

Stephen Smerek J.'s profile image
Stephen Smerek J. 
on Birdeye

2 years ago

👍 very easy 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.