PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,184 reviews
Select a rating
Amanda H.'s profile image
Amanda H. 
on Birdeye

2 years ago

Was a very smooth process start to finish. 

Eric M.'s profile image
Eric M. 
on Birdeye

2 years ago

Shay was the pillar throughout the transaction. Even though the closing had to be postponed due to errors on the payoff in the closing docs it was Shay who helped get things sorted out quickly. Old loan servicing sold during eefi process so in fairness it wasn't really anyone's fault. All in all a good experience and you can't beat the 1.99 rate. 

Desiree P.'s profile image
Desiree P. 
on Birdeye

2 years ago

Charles was excellent and always attentive and available to speak with me 

James H.'s profile image
James H. 
on Birdeye

2 years ago

Jazmine is absolutely the best. Always took care of my questions immediately, could not have asked for anything better! 

Jeff W.'s profile image
Jeff W. 
on Birdeye

2 years ago

Excellent help and attention to all of my needs and always full of information. Really engaged and hands on throughout the entire process. Great response time making communication super easy between us. Simply impeccable service from Brock, Antonae and the entire team . Thank you 

Phillip B.'s profile image
Phillip B. 
on Birdeye

2 years ago

My experience was great because my MAC Team was very friendly and professional, they managed my expectations and made the process very easy from start to finish. Thank you Darcel and Johnathan 

Nicole W.'s profile image
Nicole W. 
on Birdeye

2 years ago

The communication during the process was great. The cost of closing was expensive. 

Colla Ponder J.'s profile image
Colla Ponder J. 
on Birdeye

2 years ago

Great experience overall. So quick and completely painless. An amazing team to work with. 

Ann S.'s profile image
Ann S. 
on Birdeye

2 years ago

Excellent communication!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,184 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.