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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,185 reviews
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Obadiah N.'s profile image
Obadiah N. 
on Birdeye

2 years ago

Being able to close on time without any delays. Even though request for documents was repetitive, the team did a great job to ensure there were huddles to close on time. 

Sean E.'s profile image
Sean E. 
on Birdeye

2 years ago

More interaction, and probably pre-scheduled, with individuals like Shay. She was the bright spot in this very unpleasant process. Communication was frequent but not always fruitful, receiving calls almost daily during the work day and unscheduled. Evening calls interrupted family time, which again would be manageable with a little notice. When the timing did work, Shay was very clear, communicative, and listened to my questions and concerns and sought clarity. With many other individuals it seemed like a ‘task driven’ ... read more

Brandon K.'s profile image
Brandon K. 
on Birdeye

2 years ago

I had a great experience throughout my refinance process. They made it easy and a less stressful process 

Chris B.'s profile image
Chris B. 
on Birdeye

2 years ago

Everything went great 

Rick V.'s profile image
Rick V. 
on Birdeye

2 years ago

My experience with this transaction to receive a portion of the equity has made a positive difference in our household budget. This lender is very reliable and the representatives all seemed to treat me like a family member. 

Devan S.'s profile image
Devan S. 
on Birdeye

2 years ago

I had a great experience! 

Robert G.'s profile image
Robert G. 
on Birdeye

2 years ago

Pennymac made our refinancing process a breeze👍🤙🤙🤙🤙🤙 

Beverly C.'s profile image
Beverly C. 
on Birdeye

2 years ago

Everyone that I talked with was very professional. The whole process went very smoothly and we close a day earlier than expected. 

Michael L.'s profile image
Michael L. 
on Birdeye

2 years ago

Loan officers were professional and knowledgeable, Only problem was wanting me to cash out on credit cards which were not charging interest. If I had done that, i would have been paying interest for the next 30 years 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,185 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.