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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Awesome customer service and prompt response to any questions
Latoyaka’s attitude and professionalism cause me to continue with the loan. The process took over 5 months and I was ready to give up. However, Latoyaka encouraged me to hang on for a few more weeks that we were getting close to the end. She is a great asset to your company.
Great experience
Lots of communication. My questions were answered quickly and there was very little confusion in the process.
Process was easy to navigate and my questions were answered very promptly. Thank you!
I was very informed during the process and all questions were answered promptly.
Hilda was amazing, not so much for the supporting staff that couldn't read notes in the system.
Thank you for leading me to the process. It was an awesome experience and I am grateful for you knowledgeable and patient staff!!!!
Erika, Cesar, Janet, and the title company all made the process very easy. The estimated amount of cash back was different than the actual amount we got but after it was explained we better understood why the amount changed. I enjoy working with PENNYMAC and that is why I refi’d with them.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,185 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.