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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Keep up the great work
Everything was quick, easy, and we had all our questions answered by the staff
More communication to decrease processing and ensure all is on track
Sometimes it took weeks before someone would get back to me. I feel like officers should have a weekly verbal communication with clients and that would help the process go smoothly.
Everyone I had communications with were totally awesome and very patient!! Very friendly as well! So glad I worked with the people I did! Thank you!!
😎🤙Great Job
Liem was great he did everything great an always answered my questions promptly . The communication between sending the correct information in was off . Repeatedly sending the same information in held the operation by weeks . As the customer if I hadn’t been proactive this would have push the closing back even longer .
When we made the repairs to our shed, we were instructed to call back and request the appraiser to come back immediately. We did that the day the photos were uploaded. The adjuster was never contacted. The day before closing I received a voicemail saying my appointment will be cancelled due to the repairs not being checked off. Which again, we called and requested the adjuster. The comment was made, “the adjuster will need to come out, you can’t just upload the pictures.” My closing documents, they were sent to me three ti... read more
I like being able to use internet, and speak with real person. I also like to be updated on pre-qualification letters as needed. Step by step helped.
PENNYMAC has a 4.5 star rating with 49,185 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.