PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,185 reviews
Select a rating
JULIO A.'s profile image
JULIO A. 
on Birdeye

2 years ago

It's way easier cause I was reapplying with Pennymac loan with was my prior loan so not that Many documents havedto be send or provided for the application of refinance. 

Ebony M.'s profile image
Ebony M. 
on Birdeye

2 years ago

Great customer service! 

Charles S.'s profile image
Charles S. 
on Birdeye

2 years ago

Quick. Efficient. No snags! 

BENJAMIN C.'s profile image
BENJAMIN C. 
on Birdeye

2 years ago

Ashton was incredibly professional and helpful the entire time. All the negative experiences were with Terrell. 

Michael C.'s profile image
Michael C. 
on Birdeye

2 years ago

It was great working with all of the PennyMac team 

Matthew S.'s profile image
Matthew S. 
on Birdeye

2 years ago

PennyMac was easy to work with and the refinance process went very smoothly. 

Nicole D.'s profile image
Nicole D. 
on Birdeye

2 years ago

I felt that I was not treating as a loyal customer and had to constantly fight for a good rate and points that another company could’ve offered me the same. 

Ashley R.'s profile image
Ashley R. 
on Birdeye

2 years ago

Having a competent loan processor that actually cared about the follow-through of the process, that didn't patronize and that got the job done. My loan was not completed by Brenda Amato, it was completed by Sandra Morgan because I had to go over Brenda's head to move my loan along. It was the most frustrating and infuriating process I have ever dealt with as far as lending. Please go back and listen to the recorded conversations and read the notes from the loan. There is much more to it than I can type here. In short, the le... read more

Ismary Cortez G.'s profile image
Ismary Cortez G. 
on Birdeye

2 years ago

Amanda was very nice and knowledgeable. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,185 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.