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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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David B.'s profile image
David B. 
on Birdeye

2 years ago

Loan process team maintained constant throughout all required steps. Head processor was quick to respond to questions and resolve unexpected conflicts as they arose. Strongly support team's availability to contact and respond to questions. 

Robin E.'s profile image
Robin E. 
on Birdeye

2 years ago

Very plesant person to talk to 

CONRAD SEYMOUR I.'s profile image
CONRAD SEYMOUR I. 
on Birdeye

2 years ago

Joyce was very prompt, professional, and very helpful. 

Richard H.'s profile image
Richard H. 
on Birdeye

2 years ago

We never spoke to a Tatana Prant. On 3/7/2022 Gabriel called and said a Tasha Hoekstra would be our loan specialist and would be calling us with regular updates. We never had any calls or contact from her. We would call our My Mac team with questions and those people were very helpful and I was satisfied with them. 

Thomas K.'s profile image
Thomas K. 
on Birdeye

2 years ago

Everyone did there job very well. There are some things that I would have liked more details on but overall it was an easy experience 

Larry R.'s profile image
Larry R. 
on Birdeye

2 years ago

Bethany Montague was very knowledgeable and explained all the documents.We was very satisfied with her.she did a great job.all I give you is Five Star reating. 

Marcus P.'s profile image
Marcus P. 
on Birdeye

2 years ago

My Mac Team was truly knowledgeable and professional. They made my experience very smooth and pleasant. 

Lucas R.'s profile image
Lucas R. 
on Birdeye

2 years ago

Convenient process. 

Arthur W.'s profile image
Arthur W. 
on Birdeye

2 years ago

GREAT CUSTOMER SERVICE FROM JORGE AND JESSICA 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.