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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was great to work with and the process was so smooth.
Business response:
Thank you for taking the time to share your experience with us, Casey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The team was terrific. Very helpful and able to answer all my questions. Thank you so much!
Business response:
Thank you for taking the time to share your experience with us, Yvette. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
None
Business response:
Thank you for the positive review, Patricia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Team was very pleasant and professional and answered all questions I had
Business response:
Hi Ronald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Bryan Devore was my initial contact who sold the idea to me. This is my third purchaswed house, but my first refinance. Bryan did a great job explaining the long term benefit of locking in a interest rate. Dennis mueller was my second contact and was
Business response:
Hi Jeremy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Rosario Lopez was great, excellent service, and took care of any issues or questions very quickly.
Business response:
Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Smooth and easy refinance. The team was great and everything went very quickly!
Business response:
Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Tyra is great to work with!
Business response:
Hi Kathleen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
It takes 15 minutes to make a payment by phone with one of the reps. She was rude and obnoxious. I asked to talk to her manager and she refused. I had to listen to a lengthy generic speech just to make a payment! I was not able to use the online services, or I would have paid online rather than dealing with her. I PERSONALLY HATE PENNYMAC AND THE WAY THEY HANDLE MY MORTGAGE!
Business response:
Hi Deb - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,190 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.