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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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Kwang K.'s profile image
Kwang K. 
on Birdeye

2 years ago

Thank you Norma and Bethany. Your professionalism made my loan process record time. 

Cory B.'s profile image
Cory B. 
on Birdeye

2 years ago

Great and easy process 

Wilbur M.'s profile image
Wilbur M. 
on Birdeye

2 years ago

Service was easy and the people who worked with us was great 

Channing P.'s profile image
Channing P. 
on Birdeye

2 years ago

I had issues with the documents uploaded online. I was asked for documents repeatedly that I had already provided. When I emailed the processor about this, I don’t feel I got a timely or accurate response. I was also frustrated with the HELOC issue. It was paid off with The lender and they showed it closed, but I had difficulties with PennyMac agreeing that was the case. I’m glad the process is complete, I felt it was more stressful and disorganized than it should be. 

Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

Smooth and simple, assisted along the way as needed. Fast and timely. Fantastic service for a complicated process. I needed to do very little work and your people did everything to make it quick and painless, as well as helping to lower costs. 

KEVIN W.'s profile image
KEVIN W. 
on Birdeye

2 years ago

Awesome experience they should all be this smooth 

LYLE R.'s profile image
LYLE R. 
on Birdeye

2 years ago

Our experience was overall good, everything went smoothly, they reached out each time to update us. 

William M.'s profile image
William M. 
on Birdeye

2 years ago

Everything went as expected. 

Brian H.'s profile image
Brian H. 
on Birdeye

2 years ago

Im just not very Happy with PennyMac in General 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.