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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,186 reviews
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James B.'s profile image
James B. 
on Birdeye

2 years ago

I would like to mention how pleasant Brianna was to work with. Brianna knew exactly what we were talking about even when we weren't asking the questions properly. My wife and I learned so much from Brianna and the whole PennyMac team. Thank you for this wonderful experience and fantastic customer service. Jim and Meredith Borowski 

Meredith B.'s profile image
Meredith B. 
on Birdeye

2 years ago

Working with Brianna & Mark at PennyMac made this entire refinancing experience very easy and painless. 

Trisha L.'s profile image
Trisha L. 
on Birdeye

2 years ago

The whole process was very smooth. I appreciate the patience and the expertise you all have in this process. I understand that you have many people you are working with and sometimes getting back to you directly was a little difficult. However, very good experience overall. Thank you!!!! 

Christian J.'s profile image
Christian J. 
on Birdeye

2 years ago

My overall experience with PENNYMAC loan processing team has been nothing short of great! Anna provided constant and timely communication from the beginning to the end, which made the process stress free. Will definitely recommend PENNYMAC for your future loan financing! 

Patrick L.'s profile image
Patrick L. 
on Birdeye

2 years ago

Anna made this a great experience. 

George H.'s profile image
George H. 
on Birdeye

2 years ago

I have done business with Penny Mac before they alway do a great job 

Desiderio C.'s profile image
Desiderio C. 
on Birdeye

2 years ago

From the first call to the closing and now making my payments, I have always received good advice and attention. 

John H.'s profile image
John H. 
on Birdeye

2 years ago

There was an issue where the underwriter was asking for a road maintenance agreement which does not exist. This was because the appraiser made it like our dirt driveway was the road that our house is addressed to but that was incorrect. It took me a number of phone calls and stress to get this straightened out. I talked to Ammie Mack a few times about this and she looked into it, but came back with no solutions other than I would have to get a road maintenance agreement in place. I finally got so frustrated and asked her to ... read more

RONALD Johnson I.'s profile image
RONALD Johnson I. 
on Birdeye

2 years ago

Great experience 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,186 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.