This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Due to loan officer not being there the process basically had to start all over again which isn't my fault they do not communicate and process accurately. Also, it ended up me closing almost 2weeks later which I never had this problem with the loan officer I been using since day one. Almost every document they request from me was already sent and approved but they stated they don't have it. When your loan gets approved and then the loan officer leaves and they assign you another loan officer and they tell you your not approv... read more
5 stars. Penny Mac was great, both realtors were very impressed as was the closing agent.
👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
communication was great through the process. Only complaint is/was that employment verification happened a second time 1 day before closing with an urgent email---you must have your employer do this. It was able to happen...but I needed to specifically ask my boss to expedite and that is not a good thing to do for anyone
Too many "Ups & Downs" , missed some communication . At the end process went fine but process and communication can be smoother
Thank you!
Sandrea and the Pennymac team did an amazing job in all phases of our refinance and made it very easy and convenient. I look forward to using Pennymac again in te future.
Tracy and everyone working with my file were awesome
Claudia is a ultra sweet person in her communication approach. It is unusual to find a person to talk to like Claudia.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,186 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.