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PENNYMAC

4.5
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About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,538 reviews
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Michael P.'s profile image
Michael P. 
on Birdeye

2 weeks ago

Everyone I encountered during the loan process were very professional from the first contact to the lady that closed the loan with the title company  

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Ethan W.'s profile image
Ethan W. 
on Birdeye

2 weeks ago

Faiza was wonderful and always on top of the transaction. Thank you for the smooth experience. 

Business response:

Hi Ethan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Daniel O.'s profile image
Daniel O. 
on Birdeye

2 weeks ago

Norma and her team were amazing and responded very quickly! This is my 3rd mortgage with PENNYMAC and I am very happy! 

Business response:

Thank you for taking the time to share your experience with us, Daniel. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephanie Smith B.'s profile image
Stephanie Smith B. 
on Birdeye

2 weeks ago

I called Pennymac in distress after a distressing experience with Windham Timeshare. I entered a meeting w them owing $30k, expecting to resolve issues. I later realized I owed in excess of $100K. Jason was so kind & calm & non accusing. EVERYONE WAS 

Business response:

Hi Stephanie - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mark T.'s profile image
Mark T. 
on Birdeye

2 weeks ago

Everyone was very patient walking us thru each step! We will definitely recommend Pennymac! Chaix Cole was great to work with! 

Business response:

Hi Mark - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Gwendolyn E.'s profile image
Gwendolyn E. 
on Birdeye

2 weeks ago

Thank you for your professionalism and assistance. The entire team that processed my loan was phenomenal. 

Business response:

Thank you for taking the time to share your experience with us, Gwendolyn. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Donald C.'s profile image
Donald C. 
on Birdeye

3 weeks ago

Good Job!!!!!!!!!!! 

Business response:

Thank you for taking the time to share your experience with us, Donald. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Braxton B.'s profile image
Braxton B. 
on Birdeye

3 weeks ago

Great experience  

Business response:

Thank you for the positive review, Braxton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Paul W.'s profile image
Paul W. 
on Birdeye

3 weeks ago

Everyone was very knowledgeable and helpful.  

Business response:

Hi Paul - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,538 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com