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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I never could get a hold of Dieon when I had a question and we didn't close on the day we were suppose to and nobody called me and I lost a few hours of work. I still have not gotten anything done or paid off when I was told by the Atty that came to my job last friday that Monday everything will be paid and done. I have reached out to her and she said maybe in a few days then I get a email from penny mac saying loan funded and now it might be another 3 days.
Friendly and helpful on a professional level. Expeditious action at every stage. Very satisfied with excellent services provided by our team.
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The redhead acne was quick and easy. A small set back due to COVID but managed closure within a month of projected.
Only 2 negative items. There was a mistake on the original docs for closing. I noted the mistake and it was immediately corrected and new docs were sent the same day. Good job fixing! The second item was the necessity for an appraisal. My loan was for $310,000. I tried to explain that our home was taxed at a value of over $2,400,000. The appraisal came in at $3,700,000. Why do I need to waste $655.00 for an appraisal fee? I think this part of the process is a scam by your industry.
Everything went smoothly. There were a couple of e-mails that asked for documents that were not needed. but I think those were computer generated. Most of the work was done by phone and computer combined which worked very well. Talking person to person with the agent while we were on our computers made it very easy to give the needed data, or fill out/sign the needed forms .
It was an easy process with nearly no glitches. Everything was straight forward and truthfully, Merry Christmas!
Pennymac made the process so easy. That is why I have been with Pennymac so long
Had a good experience.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,410 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.