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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My closing documents were different than the documents I Esigned
I talked to a person about the closing documents and that the figures were off. A representative told me they were correct and then the very morning I was to sign I found out the amounts were not correct and it delayed my closing 5 days. Not very professional. I still do not know if it was done correctly.
Even though the process took longer than expected refinancing my home was managed well. Constant communication helped ease my concerns throughout the entire process.
The entire process was very easy. Each representative was thorough and patient. Drew stayed in constant communication with me to make sure I knew what was going to happen next. My questions were answered quickly. If/when I purchase another property I will use PennyMac's services again.
It was very short and very Easy
Nick
Great service from Rick de Carlo and Drew Schmelig! Everything was smooth except the first closing, when the notary did not show up. The MacTeam got everything straightened out and we had a different notary assigned within a few days. The new notary was exceptionally professional, and everything went smoothly from there.
Very easy to talk to and answered all questions clearly throughout entire process!
My refinancing experience exceeded my expectations. Explanations were clear and pertinent. Everyone was personal and professional. Well done.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,410 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.