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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
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JAMES C.'s profile image
JAMES C. 
4 years ago

Mr. Smith was very knowledgeable and kept us informed about each step. 

ZIAD M.'s profile image
ZIAD M. 
4 years ago

Great experience. Professional customer service. Nathan was great alone with everyone that was involved in this smooth process. Thank you guys . 

FREDERICK Maw I.'s profile image
FREDERICK Maw I. 
4 years ago

Better communications. If this is public, why would I want to say anything? Unless it was an all 10 rating. 

Leon Bell S.'s profile image
Leon Bell S. 
4 years ago

Even though i did not understand much of the process at the time with the help i received everything turn out great 

ALBERTO P.'s profile image
ALBERTO P. 
4 years ago

Outstanding 

JEREMIAH A.'s profile image
JEREMIAH A. 
4 years ago

Nicholas was very communicative throughout the whole process. He was quick and very clear to explain to us what the next step was in refinancing our home. We never had to question whether or not we had uploaded the file correctly because we would receive a phone call thanking us for submitting the necessary documents. Everyone I spoke to was kind and friendly and I knew exactly where my application was in the process. I was thankful to be in the know. Thank you PennyMac and Nicholas Hagan. 

Farrah T.'s profile image
Farrah T. 
4 years ago

The weekly calls advising the process was still moving forward instead of me having to call for update. 

ANDREW B.'s profile image
ANDREW B. 
4 years ago

My representative was knowledgeable and very patient. 

Craig W.'s profile image
Craig W. 
4 years ago

Would recommend PennyMac to all my friends. I was very please with the process of our Refi. Quick and painless. LOL 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.