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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
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JOHN D.'s profile image
JOHN D. 
4 years ago

Good job 

DIXABAHEN P.'s profile image
DIXABAHEN P. 
4 years ago

Had a good experience during whole process. 

Kevin F.'s profile image
Kevin F. 
4 years ago

Sgt Kevin Foster My experience was very pleasant. They were very accurate and professional. Thanks Mr.Hagan 

Frederick S.'s profile image
Frederick S. 
4 years ago

Your phone system needs improvement. I called many times and left messages with no reply. I was put in touch with an Amy Walker who doesn't even work for Penny Mac. I had many anxious moments during this process that I needed someone on the MacTeam to answer. I finally got through to Robert Winkler to answer questions. On a different note; I feel your "sign in to my account" is too much security. A time sensitive code is sent to my e-mail to have to put in during sign in is a bit much. 

Gary T.'s profile image
Gary T. 
4 years ago

none 

HOLLY J.'s profile image
HOLLY J. 
4 years ago

Left numerous messages on Friday did not get a call back until Tuesday the following week.  

ERIC S.'s profile image
ERIC S. 
4 years ago

Great responsive service! 

Kenneth M.'s profile image
Kenneth M. 
4 years ago

I DO NOT WANT TO REVIEW 

Neil G.'s profile image
Neil G. 
4 years ago

Everything was communicated well in advance and all my questions were answered promptly. From start to finish this was the smoothest closing ever. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.