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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,414 reviews
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C C.'s profile image
C C. 
5 years ago

Well done!!!!!  

Demaris L.'s profile image
Demaris L. 
5 years ago

The communication was great and easy to understand the process. 

Ronald F.'s profile image
Ronald F. 
5 years ago

The overall process went very quickly primarily because documents were 'esigned' versus faxing and mailing. Pretty painless operation... 

Devin H.'s profile image
Devin H. 
5 years ago

The group I had did a fantastic job! This process was quick and efficent with such professionalism I couldn't help but post on social media and inform my friends. Thank you again for doing such a great job, my future loans or refinancing will be done exclusively through PennyMac!!! 

MELVIN L.'s profile image
MELVIN L. 
5 years ago

There was zero communication as to were we were with the loan, what else was needed and what happens next. We had to call and go through the phone tree if we wanted any information and no one called us back after leaving multiple voicemails to our loan officer (Timothy Carter and Andree Pinson) as well as Andree Pinsons managed. It was not a good experience and was extremely frustrating. We still do not know if our loan has closed yet and just received this email to take a surgery! 

Rodney S.'s profile image
Rodney S. 
5 years ago

My loan was done in a timely manner. 

Francisco L.'s profile image
Francisco L. 
5 years ago

Very helpful and timely service made for a comfortable and enjoyable experience! 

WILLIAM W.'s profile image
WILLIAM W. 
5 years ago

The biggest piece of the puzzle that made the entire process a great experience was the fact that the process was very organized and planned out. Each conversation was clear and direct and professional. 

Eric H.'s profile image
Eric H. 
5 years ago

It was good service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,414 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.