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4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Very simple process. Never left my home. Kept me updated every step of the way. Kudos to Bryan Ross; very knowledgeable and helpful. Kudos to Monisha Gleghorn; who kept me posted, and is also very knowledgeable. She was also a blast to talk to on the phone.
The process was incredibly quick but thorough. We closed within a very timely timeframe and all instructions and interactions w/ PennyMac were great.
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It was a quick and easy process to refi. Everything was explained clearly and there were no unexpected surprises. We are happy we decided to use Penny Mac to refinance!
Finally an experienced tool, that's fueled an investment. Life is Happiness when PennyMac helps. Three steps, three people & now. Carl Wren wrote my loan and presented it. Dennis Mueller structured variant figures and approved. Jeffrey Michener reviewed my loan, revised my investment with completed VA notes. Thanks to this M.A.C. team, I'm a happy veteran of the US Air Force, in a home with love. Thank you PennyMac Loan Services. W. Stephens
Communication was terrible, and we experienced delay after inexplicable delay. The original closing date came and went without any updated communication from PennyMac. I had to ask for progress updates, and rarely received a satisfactory response. I do understand you are quite busy, but this refinance was handled very poorly. There were too many people involved that did not know what was going on. The web portal is also poorly designed, with confusing requests and sections that would not load.
quick and direct very supportive
Quick turnaround, excellent communication !
Communication was great.
PENNYMAC has a 4.5 star rating with 5,410 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.