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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
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MARK K.'s profile image
MARK K. 
4 years ago

Very simple process. Never left my home. Kept me updated every step of the way. Kudos to Bryan Ross; very knowledgeable and helpful. Kudos to Monisha Gleghorn; who kept me posted, and is also very knowledgeable. She was also a blast to talk to on the phone. 

Robert B.'s profile image
Robert B. 
4 years ago

The process was incredibly quick but thorough. We closed within a very timely timeframe and all instructions and interactions w/ PennyMac were great. 

James S.'s profile image
James S. 
4 years ago

na 

Melanie M.'s profile image
Melanie M. 
4 years ago

It was a quick and easy process to refi. Everything was explained clearly and there were no unexpected surprises. We are happy we decided to use Penny Mac to refinance! 

Willie S.'s profile image
Willie S. 
4 years ago

Finally an experienced tool, that's fueled an investment. Life is Happiness when PennyMac helps. Three steps, three people & now. Carl Wren wrote my loan and presented it. Dennis Mueller structured variant figures and approved. Jeffrey Michener reviewed my loan, revised my investment with completed VA notes. Thanks to this M.A.C. team, I'm a happy veteran of the US Air Force, in a home with love. Thank you PennyMac Loan Services. W. Stephens  

ALAN E.'s profile image
ALAN E. 
4 years ago

Communication was terrible, and we experienced delay after inexplicable delay. The original closing date came and went without any updated communication from PennyMac. I had to ask for progress updates, and rarely received a satisfactory response. I do understand you are quite busy, but this refinance was handled very poorly. There were too many people involved that did not know what was going on. The web portal is also poorly designed, with confusing requests and sections that would not load. 

SAM H.'s profile image
SAM H. 
4 years ago

quick and direct very supportive 

MICHAEL B.'s profile image
MICHAEL B. 
4 years ago

Quick turnaround, excellent communication ! 

JARED S.'s profile image
JARED S. 
4 years ago

Communication was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.