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PENNYMAC
- Mortgage Lenders
- St. Louis, MO
About this business
Location details
4300 Duncan Avenue, St. Louis, MO, 63110, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Really professional and responded in a timely manner.
I am really impressed with the way the transition went. I really appreciate how PennyMac and their associates handled the situation 👏. They were patient and helped me with any questions I may have had. And in a short period of time! I am really pleased 😄 with them. Thank you all for helping me with my loan.
It was a seamless process from start to finish, with little effort from me. I am extremely pleased and will recommend PennyMac to everyone that I know who is interested in refinancing. Nathan was professional, prompt and very nice to work with. Thank you!
.
From the application through underwriting and closing, PennyMac exceeded expectations. My refi closed quickly and the process was simple. John Wilbanks and Nick Hagan were both great to work with. I would certainly recommend PennyMac to anyone.
From start to finish we had great service. We did a refinance and closed pretty quickly.
The orginal person I was working with, I believe his name was Tom, was excellent and incredibly responsive. Once I was passed on to the MyMac Team I started to have difficulty getting responses and at closing my last statement showed me getting approximately $13 back. At closing we were surprised to find out we owed $131.31 and we didn't have our checkbook with us. This was a bit inconvenient and frustrating. Again, Tom was excellent and I would happily do business with him again.
Better communication since it was done all online. Emails were never answered promptly, and when I called to ask questions because of the delayed emails, it would always go to voice-mail. I thought since I already had my past mortgage with pennymac would go seamless, but it ended with struggles, and always worried where in the loan process I was at. Would recommend to friends and family, but also would warn them of the troubles I had.
Very fluid and headache free process
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 5,414 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.