PENNYMAC

Percy C. 

on Birdeye

5 years ago

Great experience! 

Sean A. 

on Birdeye

5 years ago

We always receive great customer service with Pennymac. Denny was friendly, helpful and easy to work with! 

James Carlson J. 

on Birdeye

5 years ago

My loan officer Nathan was well-informed, personable and communicated the process very well. Before I called Nathan I had a loan approval from another lender and I decided to try to get a matched offer from Penney mac, which is my current mortgage holder. Nathan quickly got me a better interest rate at my desired term with out PMI saving me 50K in total payments, which retained me as a current customer. I highly recommend Nathan and Penney Mac. 

Larry R. 

on Birdeye

5 years ago

very satisfied with PennyMac 

Matthew G. 

on Birdeye

5 years ago

Thanks for all the help 

RICHARD G. 

on Birdeye

5 years ago

I am very happy with the rate and the speed to closing, so the end result was great. The issue was that when we got down to the last 2-3 weeks of closing, there was very little communication. Before that time, I would get a call back within 24 hours. So at the critical time when I was very concerned about having everything done in time, I was getting no information. I would email and leave messages and never hear back. Happy, but wish the last part had been more interactive. 

RAYMOND G. 

on Birdeye

5 years ago

Nick's customer service in impeccable! He checked in with me, at least once per week. I have NEVER had anything but strictly professional and knowledgeable experiences with PennyMac. We are so thankful to do business with a company that knows their stuff. Again, THANK YOU NICK, for all of your help. Be Blessed! 

Michael W. 

on Birdeye

5 years ago

NA 

Jason D. 

on Birdeye

5 years ago

Deion did a great job assisting with my refinance. I was very pleased.