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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
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KAYLA H.'s profile image
KAYLA H. 
4 years ago

Carlton is the best! He was prompt and truly seemed to care about my concerns 

Peggy B.'s profile image
Peggy B. 
4 years ago

It seemed to take a tremendous amount of time to get the closing set up and if it had not been done the day we did it, then there would have been some issues regarding interests etc. Too close for comfort for me. At closing there were charges (which required exchange of money) - I was told this would not occur. However, the representative handled this right away 

Lukas B.'s profile image
Lukas B. 
4 years ago

One of the most frustrating experiences I’ve ever had. 

KEVIN APPLEWHITE S.'s profile image
KEVIN APPLEWHITE S. 
4 years ago

We believe we were being discriminated against. Underwriting was a complete mess. including they did not take time to accurately review our documents before telling us we needed to submit the SAME documents again. I had to threaten to report the practices to my local consumer advocate as well as the BBB and I also wrote an email to a manager outlining our complete displeasure. Currently I would never refer someone to PMac 

Eric O.'s profile image
Eric O. 
4 years ago

It was refinancing. It felt like refinancing. It was simply a thing we did. It was neither fun nor bad. The process went smoothly, and now we are done. 

MATTHEW L.'s profile image
MATTHEW L. 
4 years ago

Great service! 

Elaine S.'s profile image
Elaine S. 
4 years ago

I was always up to date in the process. 

RODNEY Washington J.'s profile image
RODNEY Washington J. 
4 years ago

Excellent Job 

Ian S.'s profile image
Ian S. 
4 years ago

This was the fastest, most simple loan closing I have ever had. Didn't even have to leave my house. They have set the bar. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.