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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,410 reviews
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Wayne E.'s profile image
Wayne E. 
3 years ago

Jessica was so amazing. She made the entire process seem effortless, smooth, and super easy. Every question I had for her was answered promptly and directly with no confusion. You guys got a winner in Jessica. Thanks again!!! 

Adrien B.'s profile image
Adrien B. 
3 years ago

Simply what you expect to handle a refinancing. 

Dwayne W.'s profile image
Dwayne W. 
3 years ago

Thanks for everyone’s patience getting me through this experience . 

Tyler W.'s profile image
Tyler W. 
3 years ago

It was a great job by your company, the only issue I had was with the appraisal. 

David D.'s profile image
David D. 
3 years ago

All communication, explanation of everything in timely manner. 

VINCE C.'s profile image
VINCE C. 
3 years ago

Everything went smooth! 

JOHN S.'s profile image
JOHN S. 
3 years ago

Polina was great to work with 

Milton Hyams S.'s profile image
Milton Hyams S. 
3 years ago

I frankly don't remember dealing with Polina. I dealt with at least 3 Pennymac representatives whom did not necessarily communicate with each other concerning our refinance. Having a single representative from beginning to end would have been helpful. Also we were refinancing an existing loan with Pennymac and often the information sought was information you should have had in your files. If you would have declined our refinance, you would have been stuck with our loan anyway. 

Robert Rankin J.'s profile image
Robert Rankin J. 
3 years ago

I am very pleased with the service that I received. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,410 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.