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PENNYMAC

4.5

About this business

Location details

4300 Duncan Avenue, St. Louis, MO, 63110, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.55,414 reviews
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EMILI M.'s profile image
EMILI M. 
5 years ago

He really took the time to explain the process. Followed up with all questions promptly and was very professional during each step of the way. It was very much appreciated with my hectic schedule. 

Latoya W.'s profile image
Latoya W. 
3 years ago

Proper communication, We had a very very hard time with someone getting back to us when they promised they would, this was very frustrating process :( 

Rick W.'s profile image
Rick W. 
3 years ago

It seemed the team from PennyMac were not all on the same page, it was very frustrating at times. Paul tried , I felt, to get me info and to try and wrap up everything in a timely manner. 

Lena B.'s profile image
Lena B. 
3 years ago

The whole loan process from start to finish was quick and the MAC team that worked with me on my loan were very professional and proficient, everything was explained and if I had questions, they were quick to answer, I would highly recommended this company and the team that helped me through closing. 

Amy T.'s profile image
Amy T. 
3 years ago

Extremely pleased with the service I received from Sandi. My experience with the notary was less than ideal and necessitated additional communication for documents that were incomplete or completed incorrectly. The title company was very helpful with this process. 

Jeremy R.'s profile image
Jeremy R. 
3 years ago

This was a wonderful experience. It honestly maybe the easiest and best purchasing experience I’ve had. Great work Tynisha and the PennyMac Team! 

Jaime S.'s profile image
Jaime S. 
3 years ago

Done very timely! 

albert l.'s profile image
albert l. 
3 years ago

The only reason why I gave such a high rating was because of Tynisha Robinson!! Anytime that I called there and Tynisha Robinson didn’t answer the phone and I had gotten someone else I didn’t feel like anyone cared there was a couple of times that I was just going to forget the refinance but when Tynisha Robinson would call me back she would calm me down and explain Things so that I would understand and she has such a calming Voice she she really made me feel like family 

RAYMOND F.'s profile image
RAYMOND F. 
3 years ago

THANK YOU VERY MUCH, MAC TEAM AND PENNYMAC! MR AND MRS RAYMOND FERRER 

Pamila P.'s profile image
Pamila P. 
3 years ago

More importance of just much of my money was going to ‘paperwork’ and the wire transfer. I feel I should have shopped around with other lenders abused on what friends tell me now 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 5,414 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.