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Peterborough Hyundai
- Car Dealers
- Peterborough, ON
About this business
Location details
1370 Chemong Rd, Peterborough, ON, K9J 6X2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Service or Repair Issues - My 2022 Hyundai Ioniq5 was towed to this dealership on April 21, 2025 at 5 PM from **********, ** after it powered down.- The dealership called saying that it was fixed on May 1, 2025.- On Tuesday May 6, 2025, we departed ******, ** to go pick up our vehicle in Peterborough.- On Tuesday May 6, 2025 at 11 AM, ****** ******* at the Service Desk reviewed the work performed, stating that the **** and 12-V battery were replaced and that the battery coolant was bled and refilled.- On Tuesday May 6, 2025 ... read more
Business response:
Thank you, BBB, for bringing this matter to our attention.We are in the process of investigating and will provide an update once our review is complete. If you have any questions or concerns in the meantime, please dont hesitate to contact us at ************** or via email at ***********************************.
Service or Repair Issues It happened an year ago.I came to ****** in 2023 I was a student and did not knew **** about the rules and regulations of the country.I wend ahead and tried buying a car. The car i got was Elantra 2023 essential But its win number says it is preferred.Also i asked few question about the loan on which i was told that thses things are necessary.The $23,000 was sold to me for $46,000. I did not know this was an option to opt out which i was told has to be taken.I am in debt now!! Because of the company ... read more
Business response:
Thank you BBB for bringing this to our attention:Fakeha, please be advised that all sales are final. The total price of your purchase includes the selected warranties and your financing agreement with your interest over a 96-month term.At this time, we are unable to offer any billing adjustments. However, if you are interested in exploring the option of trading in your vehicle, our **************** would be happy to assist you with that process.Please dont hesitate to reach out if you have any further questions.
Service or Repair Issues I've had an ongoing issue with my front brakes squealing since I first got my car from Peterborough Hyundai in Dec 2022. The brake started squealing about 6-8 months after I got the car. In Dec 2023 I had the brakes serviced with only ******km on the car. Only 2-3 months after the brake service, the brakes started squealing again. The brake squeal is very prominent to only the front passenger brake. On Dec 2nd, 2024 I brought the car back in for a brake inspection and paid $76.85, they told me the ca... read more
Business response:
Thank you, BBB, for bringing this to our attention.We have spoken with the customer, and they have scheduled an appointment for 12/20/2024 to address this matter. We apologize for any miscommunication and inconvenience caused. If the customer needs further assistance, please reach out to our ************* team at ************** or email *************************
Customer Service Issues Hey There, I made a payment of $500 when booking my vehicle in Nov 2023. And I canceled my car pickup due to extra charges and now they are not refunding my $500 deposit back even though I did not pick up the car. I am attaching the deposit transaction receipt for your reference.
Business response:
Thank you, BBB, for bringing this matter to our attention.We have communicated with the customer and issued a refund. We sincerely apologize for any inconvenience this may have caused. The customer has been advised to contact our ************* team at ************** or ************************ if she experiences any further issues.
Frequently asked questions about Peterborough Hyundai
How is Peterborough Hyundai rated?
Peterborough Hyundai has a 4.6 star rating with 1,772 reviews.
When is Peterborough Hyundai open?
Peterborough Hyundai is open now. It will close at 5:00 p.m.