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Physicians Urgent Care
- Fort Wayne, IN
About this business
Location details
920 E. Coliseum Blvd., Fort Wayne, IN, 46805, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 8:00 p.m. | |
| Tue | 08:00 a.m. to 8:00 p.m. | |
| Wed | 08:00 a.m. to 8:00 p.m. | |
| Thu | 08:00 a.m. to 8:00 p.m. | |
| Fri | 08:00 a.m. to 8:00 p.m. | |
| Sat | 08:00 a.m. to 2:00 p.m. | |
| Sun | 08:00 a.m. to 2:00 p.m. |
With all due respect, I came to the Urgent Care to be seen by a physician, not a PA. It's ridiculous that after the initial nurse took my Vitals , it was a PA who was diagnosing and treating me. I had serious breathing issues and she didn't even tell me to take off my sweatshirt to listen to my lungs. I have nothing against PA's, but please don't let the PA be the only provider the patient sees. I would have liked to speak to and be examined by the physician as well.
I had my DOT (Department of Transportation) physical here and it turned into a huge, uncalled for fiasco. Bad communication between my health care provider and these people. My Veterans doc and nurse were sent thru unnecessary loops and tests to comply with this doctor. Paperwork was "lost" and misfiled. Their attitude was that it was not their problem and very arrogant. I am a disabled Veteran w healthcare thru the VA. I'm a trucker and was put out of work for 2 months and 17 days. The non-communication with these people an... read more
Business response:
Thank you for your feedback, Mike. I'm very sorry to hear about your experience with your DOT physical. Please know that we take your concerns very seriously. I would appreciate the opportunity to have someone from our Quality & Control team speak with you. Could you please email me at patientservices@visitphysicians.com with your contact information?
they need an extra dr in here waiting for over two hours on sunday with my daughter and then back in on wed with my daughter now been here another two hours still havent been seen. The staff is very kind but its way to slow
Business response:
I apologize for the long wait during this busy flu season, Sarah. We do try and add extra staff during peak flu, but our patient volume has been even higher than we expected at several of our locations. Thank you for your feedback, I have forwarded to our scheduling team for further review.
BEWARE!!!!!!!! They automatically billed me a month later for $298 without my authorization and overdrew my account. I never even received a bill. I will never come back! DO NOT GIVE THEM YOUR CREDIT CARD INFORMATION!!!HORRIBLE PLACE find somewhere else to go!!!!!!!!!!!
Absolute WORST experience of my entire life at a medical facility. As a background, I am 25 years old and have had some unique medical issues with my heart and circulatory system. I have been to many specialists, cardiologists, neurologists, you name it. Needless to say, I have met plenty of medical professionals and obviously preferred some over others, but this time was absolutely ridiculous. I have neurocardiogenic syncope among other issues (a vasovagal nerve issue that affects my blood pressure/circulatory etc.), and I ... read more
Business response:
Thank you for your feedback, Brittni. I'm so sorry to hear that you aren't satisfied with the care you received during your visit. Please know that we take your concerns very seriously and I would like to speak with you further about your experience. Please email me at patientservices@visitphysicians.com with your full name, date of your visit, and contact information. I will then pass your feedback on to our operations team for follow-up. Sincerely, Megan, Patient Services
Frequently asked questions about Physicians Urgent Care
How is Physicians Urgent Care rated?
Physicians Urgent Care has a 4.1 star rating with 866 reviews.
When is Physicians Urgent Care open?
Physicians Urgent Care is open now. It will close at 2:00 p.m.