This profile has been claimed by the business owner or representative.
Pinnacle Nissan Service
- Auto Repair
- Scottsdale, AZ
About this business
Location details
7601 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I went to Service to Pinnacle Nissan for check my Dashboard "Key System error" Warning of my certificated Pre-owned vehicle. My service visit turned into a frustrating experience again. It was waiting more than 3-1/2 hours in service room. I had to decline all request suggested due long wait. The service tech Darren Racine, approach me after I decline the recommendations. My priority reason to bring there my vehicle was not considered to fix the warning on my dashboard. Absolutely sure it was unfair, no value honesty as a... read more
We had an awful experience today at this service department. My wife, our daughter and I dropped our Pathfinder off for an oil change and tire rotation, what should be a fairly quick service, this was not the case today. After 4 hours of waiting with a thankfully well behaved 3 year old, one of the workers came out to inform us that the reason it was taking so long is that they had "lost our keys" and that it would be another 20 minutes for the service to be completed. 30 minutes later, we recieved the message from the serv... read more
Spent $1250 on getting my car serviced, and the experience was beyond terrible. 1st Day- After 2 hours of waiting I checked to see if they could confirm what O’Reily said about a sensor being broken. When I went to check, they let me know their machine was broken, and the car hasn’t been looked at. Another 2 hours went by and finally had the answer, however I had to use 4 hours of PTO due to no one telling me to go home because the machine was broken. I called the next week to prevent any further PTO needing to be used. I ... read more
Daniel Thomas was phenomenal to work with. He heard me out and totally understood what I was trying to explain. I needed a new GPS antenna which he ordered and offered me a loaner car, should I need it. When I got my car back, it was immaculate! They had washed it for me before I picked it up. I appreciated my first experience with pinnacle Nissan. Thank you!
I highly recommend Pinnacle Nissan as they are my go to for all things related to my car. Dan is by far the best and one of the most helpful members of the team. He’s always attentive and goes out of his way to give me updates and fix whatever issues are on the table with my vehicle. Excellent service team! Thank you all!
Frequently asked questions about Pinnacle Nissan Service
How is Pinnacle Nissan Service rated?
Pinnacle Nissan Service has a 4.6 star rating with 699 reviews.
When is Pinnacle Nissan Service open?
Pinnacle Nissan Service is closed now. It will open tomorrow at 7:00 a.m.