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7601 E Frank Lloyd Wright Blvd, Scottsdale, AZ, 85260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I went to Service to Pinnacle Nissan for check my Dashboard "Key System error" Warning of my certificated Pre-owned vehicle. My service visit turned into a frustrating experience again. It was waiting more than 3-1/2 hours in service room. I had to decline all request suggested due long wait. The service tech Darren Racine, approach me after I decline the recommendations. My priority reason to bring there my vehicle was not considered to fix the warning on my dashboard. Absolutely sure it was unfair, no value honesty as a... read more
The staff has always been great to work with over the years. We have had multiple Nissan vehicles between personal and business use. I have never had an issue with their people or the quality of the work. I will continue to recommend them to anyone who needs their services
Service and Adrian and staff, all great. Only complaint is not offering a loaner for the appointments. I’ve always gone to Infiniti for my service for my last 3-4 cars or so and they provide a loaner for the serivce appointments when asked. I know Infiniti is the luxury tier of Nissan, not sure if that’s why, but it’s a game changer service for the convenience alone.
Went in for check on transmission and came out with $6400 of work on my truck. I felt like I was dealing with a used car salesman instead of someone being upfront with me on necessity compared to nice to have done. Also what I thought would be one day without a vehicle turned into 2.5 days. Was told that they were short on techs. Other than going back, I will only go back for warranty work on what they did.
If you have a vehicle you’re interested in at Pinnacle Nissan. Do yourself a favor a favor and give the sale team a shot. My experience with the financial guy was smooth and quick. When I came out to take my truck home. Salesman had ran it through the detail shop one more time and it looked awesome.
Pinnacle Nissan Service has a 4.6 star rating with 744 reviews.
Pinnacle Nissan Service is closed now. It will open tomorrow at 7:00 a.m.