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Platinum Home Mortgage (NMLS 13589) - Bakersfield, CA

5.0

Location details

5601 Truxtun Ave, Suite 200, Bakersfield, CA, 93309, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
5.0438 reviews
Treye L. S.'s profile image
Treye L. S. 
on Birdeye

2 years ago

Kimberly was excellent throughout the whole process. She is very knowledgeable which was valuable in easing any stress I had. I would recommend her and Platinum to anyone. Great customer service. 

Business response:

Treye L., Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Alex's profile image
Alex 
on Birdeye

3 years ago

Platinum Mortgage Company was very professional. Very easy to work with. Highly recommended them. Very appreciated with the team. Thank you once again. 

Business response:

Alex, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Timothy G.'s profile image
Timothy G. 
on Birdeye

3 years ago

Very easy very fast process. Thank you 

Business response:

Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience. 

Michelle M.'s profile image
Michelle M. 
on Birdeye

3 years ago

The entire mortgage process couldn't have been easier. Using docusign for most of the process made it go quickly. I highly recommend Platinum and Marcos Ortega. 

Business response:

Hi Michelle, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Mercedes's profile image
Mercedes 
on Birdeye

3 years ago

Carmen A. Is very pleasant, she explains everything in detail. Answers all of your questions or concerns in a timely manner. 

Business response:

Thank you, Mercedes! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future. 

Elizabeth J S.'s profile image
Elizabeth J S. 
on Birdeye

3 years ago

Kim Smith is the best! So sweet and patient to answer every question! She doesn't miss a detail and goes above and beyond for your housing needs!! She even sent like 3 different gifts after closing! 

Business response:

Elizabeth J, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us! 

Gurprit Singh S.'s profile image
Gurprit Singh S. 
on Birdeye

3 years ago

Best service 

Business response:

Hi Gurprit Singh, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us! 

Elizabeth Navarro G.'s profile image
Elizabeth Navarro G. 
on Birdeye

3 years ago

Thank you Marcos Ortega from PHM for your excellent service with my home refinance services . He was very patient in the complete process. Always answering all our questions we had in regards to the refinance. Thank you! 

Business response:

Thank you very much for your review, Elizabeth Navarro! 

Janie W.'s profile image
Janie W. 
on Birdeye

3 years ago

Marcos was referred by a friend and she knew he is what I needed to get through this process. I will refer Marcos at Platinum if anyone asks. He alwzys made me feel comfortable and at ease. 

Business response:

Thank you for your wonderful feedback! We are glad you enjoyed your experience with us. 

Frequently asked questions about Platinum Home Mortgage (NMLS 13589)

How is Platinum Home Mortgage (NMLS 13589) rated?

Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 438 reviews. 

When is Platinum Home Mortgage (NMLS 13589) open?

Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Tuesday at 8:30 a.m. 

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