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Platinum Home Mortgage (NMLS 13589)
- Mortgage Lenders
- Bakersfield, CA
Location details
5601 Truxtun Ave, Suite 200, Bakersfield, CA, 93309, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Google reviews (359)
Kimberly was excellent throughout the whole process. She is very knowledgeable which was valuable in easing any stress I had. I would recommend her and Platinum to anyone. Great customer service.
Business response:
Treye L., Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Platinum Mortgage Company was very professional. Very easy to work with. Highly recommended them. Very appreciated with the team. Thank you once again.
Business response:
Alex, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Very easy very fast process. Thank you
Business response:
Thank you very much for your review! We're proud to have them on our team, and we appreciate your feedback on your experience.
The entire mortgage process couldn't have been easier. Using docusign for most of the process made it go quickly. I highly recommend Platinum and Marcos Ortega.
Business response:
Hi Michelle, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
RecommendedI highly recommend Platinum Home Mortgage, they were very professional and understanding since day one to the end of the process. Thank you Carmen Alberto for your dedication and support.
Business response:
Jose, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Carmen A. Is very pleasant, she explains everything in detail. Answers all of your questions or concerns in a timely manner.
Business response:
Thank you, Mercedes! We appreciate you taking the time to write such a great review. We hope to assist you again in the near future.
Kim Smith is the best! So sweet and patient to answer every question! She doesn't miss a detail and goes above and beyond for your housing needs!! She even sent like 3 different gifts after closing!
Business response:
Elizabeth J, Thank you very much for your review! We are so glad we were able to help you finance your home. We appreciate that you took the time to provide feedback, and thank you for choosing us!
Best service
Business response:
Hi Gurprit Singh, Thank you for your review! We're so glad we were able to help you through the loan process. We appreciate your feedback, and thank you for choosing us!
Our team (Yusef and Rachel) at Platinum Home Mortgage took outstanding care of us throughout the entire refinance process. This was our first time going through a home refinance and Platinum made it all so easy for us! They always treated us with excellent customer service and answered the numerous questions we had in a very timely manner. We would highly recommend Platinum Home Mortgage to anyone seeking home financing. Two extremely satisfied customers, AJ and Alyssa Smith
Business response:
Thank you, Alyssa! We are happy that your experience was a great one!
Frequently asked questions about Platinum Home Mortgage (NMLS 13589)
How is Platinum Home Mortgage (NMLS 13589) rated?
Platinum Home Mortgage (NMLS 13589) has a 5 star rating with 438 reviews.
When is Platinum Home Mortgage (NMLS 13589) open?
Platinum Home Mortgage (NMLS 13589) is closed now. It will open on Monday at 8:30 a.m.